Last Revised: July 15, 2025

This Privacy Policy explains how Martin Energy Group Services, LLC (“we,” “us,” or “our”) collects, uses, stores, and shares your personal and non-personal information when you use our website (martinenergygroup.com) and related services (“Our Services”).

Information We Collect

We may collect the following types of information from you:

Personal Information:

We may collect personal information that you voluntarily provide to us, such as your name, email address, contact information, and any other information you choose to provide when accessing or using Our Services.

Non-Personal Information:

We may automatically collect non-personal information, including but not limited to your IP address, browser type, device information, and other technical information that does not personally identify you. This information is used to analyze trends, administer the Website, and gather demographic information.

Use of Information

We use your personal data only where we have a valid legal basis to do so and for specific, defined purposes. The legal bases for processing your information include:

  • Your consent, where required;
  • The performance of a contract with you or to take steps at your request;
  • Compliance with legal obligations; and
  • Our legitimate interests, provided such interests are not overridden by your rights.

Based on these legal grounds, we may use the information we collect for the following purposes:

  • To provide Our Services: Including delivering energy solutions, managing user accounts, and fulfilling transactions or requests.
  • To communicate with you: Such as responding to inquiries, sending updates about your account or transactions, and providing customer support.
  • To improve and manage Our Services: Including analyzing website usage, conducting internal research, enhancing user experience, and developing new products or features.
  • To comply with legal requirements and enforce our rights: Including maintaining records, preventing fraud, and meeting regulatory obligations.

We do not use sensitive personal information for any purpose other than those permitted under applicable laws.

Data Security

To our knowledge and understanding, we conform to all applicable federal and international laws regarding data storage and security. We employ reasonable technical, administrative, and physical safeguards to protect your information from unauthorized access, use, disclosure, alteration, or destruction.

We implement a variety of reasonable security measures to maintain the safety of your personal information. That said, security can never be guaranteed. We do not warrant the security of any information that we collect through your use of Our Services.

Retention

We may store your personal information for as long as it is relevant to our operational needs, legal obligations, or customer service purposes.

Location

Even if you access Our Services from a foreign country, we store your information in the United States in accordance with its laws. By using Our Services, you consent to the transfer of your information to, and storage of your information, in the United States.

Third-Party Disclosure

We do not share your sensitive personal data with third parties without your explicit consent, except in the following circumstances:

Anonymized Data:

We may disclose aggregated or de-identified information about our website, customers, and users without restriction.

Service Providers:

We may engage trusted third-party service providers to assist us in providing Our Services. These service providers may have access to your information solely to perform their services and are obligated to maintain confidentiality. We may also use third-party analytics tools, such as Google Analytics, Google conversion tracking, and Facebook Pixel. In these cases, our third-party service providers may use cookies for analytics purposes. These providers process your information in accordance with their own privacy and security practices. We do not control how third-party processors handle your information once we send it to them.

Legal Compliance:

We may disclose your information if required to do so by law or if we believe in good faith that such disclosure is necessary to comply with legal obligations, protect our rights, or investigate potential violations.

Business Transfers:

If we are involved in a bankruptcy, merger, acquisition, reorganization, or sale of assets, all your information may be sold or transferred as part of that transaction. This Policy will apply to your transferred information.

Your Rights and Choices

Depending on your location and applicable laws, you may have the following rights regarding your personal information:

  • Access and Correction
    You can access or update your personal information by contacting us directly. If any information is inaccurate, you may request correction.
  • Deletion
    You may request that we delete your personal data, subject to legal or operational exceptions.
  • Opt-Out of Sale or Sharing
    You may exercise your right to opt out of the “sale” or “sharing” of personal information as defined by certain privacy laws.
  • Cookies and Tracking
    Cookies are small text files placed on your device to help websites function and personalize your experience. We use both session and persistent cookies, including:

    • Essential cookies – for security and basic functionality
    • Analytics cookies – to understand usage patterns (e.g., Google Analytics)
    • Marketing cookies – for promotional and retargeting campaigns (e.g., Facebook Pixel)
    • Most browsers automatically accept cookies. You can decline or delete cookies in your browser settings, but doing so may limit certain website features.
    • Examples of Cookies We May Collect
Cookie Name Description
FORM_KEY Prevents forged requests
PHPSESSID Identifies user session
GUEST-VIEW Allows guest order access
PERSISTENT_SHOPPING_CART Stores cart info for future sessions
STF Products emailed to friends
STORE Language/store selection
USER_ALLOWED_SAVE_COOKIE Tracks cookie consent
MAGE-CACHE-*** Improves load performance
MAGE-TRANSLATION-*** Supports site translation

External Links

Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of those sites. Please review their policies before sharing your information.

Online Purchases and Retail Sales

Order Information:

When you make an online purchase or engage in retail sales through our website, we collect information necessary to process your order. This may include your name, shipping address, billing address, payment information, and contact details. We use this information to fulfill your orders, provide customer support, and ensure a smooth transaction process. We retain order information only as long as needed to fulfill purchases, manage returns, comply with legal obligations, and support customer service.

Payment Processing:

For online purchases, we may use third-party payment processors to facilitate payment transactions. These providers process your information in accordance with their own privacy and security practices. We do not control how third-party processors handle your information once we send it to them.

Order History:

We may retain a record of your order history, which may include details of products or services you have purchased from us.

Physical/Digital Retail Sales Data:

If you make purchases at our physical location, we may collect the necessary information to complete a transaction. This may include your name, shipping address, billing address, payment information, contact information, and transaction details. This information is used for inventory management, sales analysis, and customer service. This information can be collected by physical means and can be entered into our transaction system digitally.

Children’s Privacy

Our Services are not directed to individuals under the age of eighteen, and we do not knowingly collect personal information from children. If you believe that we may have inadvertently collected information from a child, please contact us to request its deletion.

Changes to this Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or to meet legal or regulatory requirements. If we make changes, we will post the updated policy on this page and revise the “Last Updated” date. We encourage you to check back periodically.

By continuing to use Our Services after any updates are posted, you agree to the revised Policy. If you do not agree with the changes, kindly stop using Our Services. Your continued use of Our Services means you accept the latest version of this Privacy Policy.

Contact Us

If you have any questions or concerns about our Privacy Policy or practices, please contact us at (314) 300-7700 or 70150 US Highway 50, Tipton, MO 65081.